Curated Help for Difficult Situations

  • Samaritan telephone service – offers 24-hour free, confidential support for people who are looking for a competent, empathetic, and confidential person to talk to. Tel: 142
  • Time4friends – is the youth platform of the Austrian Red Cross. You can reach them daily from 6 p.m. to 10 p.m. on WhatsApp. Tel: 0664 1070 144
  • Initiative for Development Crisis Hotline – offers support for the youths in Austria who are having serious problems including mental health problems. Tel: 510-66-36
  • Emotional support helpline – This is is an Austrian helpline that provides emotional support to adults who are suffering from loneliness, are in a state of psychological crisis, or thinking about committing suicide. Tel: 116123
  • advice center courage – COURAGE is an advice center for individuals and partners as well as families. Counseling topics: sexuality / relationships; same sex ways of life; transgender and transidentity issues; intersexuality; violence and sexual harassment
  • Crisis Intervention Center Vienna – Support & counselling in acute crises; anonymous, Monday–Friday 08.00–17:00; Tel: 01 – 406 95 95
  • Psychosocial emergency service – People in mental health crises need immediate, unbureaucratic and professional help. The Social Psychiatric Emergency Service (SND) is therefore available around the clock as an emergency and crisis service on Tel: 01 – 31330
  • 24-Stunden Frauennotruf – offers 24-hour free and confidential support for women and girls. Please use it if you have been affected by sexualised, physical, and/or psychological violence – no matter how long ago the experience of violence happened. violence including Sundays and public holidays. Tel: 01 – 717 19
  • Jedmayer crisis hotline – is available 24 hours a day, 7 days a week. Tel: 01 – 4000 53799
  • KIZ – Crisis Intervention Center for Kids and young adults – offers 24/7 support for youth and parents in Austria. Tel: 0512 58 00 59
  • Men’s councelling hotline – offers support for men in crisis & violent situations. Can be reached from all over Austria. Tel: 0800 400 777

In times of personal distress or emotional turmoil, it is important to receive immediate support and help. Crises can take different forms, and each person has different needs and resources. That’s why I’ve carefully compiled this list. It will provide you with a variety of contact options that can assist you in difficult moments. Whether you are experiencing an acute mental health crisis, have suicidal thoughts, are affected by domestic violence or simply need someone to talk to.

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